This Terms and Conditions document governs the use of Metalbird’s Online Services.
Nothing in these Terms grants the visitor the right to download, print, reproduce, capture, save, sell, copy or distribute any portion or content of this website, absent express written permission from Metalbird. Metalbird reserves all rights under relevant copyright laws.;
PURCHASING FROM WWW.METALBIRD.CA
Products displayed on the site shopping area can be purchased using secure online methods:
* Visa and Mastercard transactions through the Shopify payment gateway (powered by Stripe) or Google Pay
* Buy now, Pay later USA: ShopPay Instalments (powered by Affirm)
Customers can be confident that their details are protected and are used only for purposes of transaction fulfilment. Metalbird does not keep cardholder information.
ELIGIBILITY TO PURCHASE
The purchase of products from metalbird.ca is limited only to parties who can enter into and form contracts in accordance with Canadian law. Customers must provide their real name, phone number, e-mail address and other requested information. When providing payment details, customers must warrant that the payment details provided are theirs and are both valid and correct. metalbird.ca is only available to customers who meet our terms of eligibility.
If an item is temporarily out of stock, you will be contacted and informed of the expected delivery date. We make best efforts to keep inventory information as to stock holding online and current.
All prices in the shopping areas are in Canadian dollars (CAD$) and include applicable Canadian sales taxes and GST, which are calculated at cart.
For over ten years now, Metalbird has been producing quality works of art that last a lifetime, wherever you install them. We stand by the materials and craftsmanship of our birds, and if you’re unhappy with either, please contact us to discuss your concerns.
All of our birds, and occasionally our bees, are made from Corten Steel, designed to form a protective patina that resists corrosion, decay and damage. Corten is used for industrial architecture and large scale sculptures because of its longevity and weathering capacity. This is how we know that your Metalbird will not only last for decades, but will likely outlive us all.
How’s that for a Lifetime Guarantee?
We use the secure Hosted Payment page solution from Stripe Payments to process online orders. Customers can see their cards being authorised and debited in real time, all in an SSL secure environment. The Hosted Payment page enables us to offer customers a safe and speedy online shopping experience.
Stripe is committed to protecting the security of your data. We use a variety of security technologies and procedures to help protect your personal information from unauthorised access, use or disclosure. For example, we store the personal information you provide in computer servers with limited access that are located in controlled facilities secured by the latest in surveillance and security technology. When we transmit sensitive information (such as a credit card numbers) over the internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol. Credit card details stored on site are encrypted using 168bit 3DES encryption. DPS is also certified AIS compliant.
We ship within Canada using various carriers:
In Zone Post Codes: Flat rate of $9.95
Out of Zone Post Codes: Flat rate of $19.95
Delivery: Re-delivery and delivery management is the responsibility of the customer. In regards to holding packages, redeliveries, lost packages, customers will need to contact the freight provider directly through the shipping link provided in the email. Metalbird is not responsible for extra shipping and handling fees on redeliveries.
If you are not satisfied with your purchase please contact us at email@example.com within 7 days from the date of purchase to arrange a refund or exchange. The item must then be sent back to us within 14 days from the date of purchase. Return shipping for a refund or exchange is the responsibility of the customer but we will happily cover the cost of returning the exchanged item.
Items must be unused and be in its original packaging. If these conditions are not met the refund or exchange will not be processed. Refunds and exchanges will be processed within 7 days of receiving the returned item.
The return delivery address for Metalbird is:
Supply Chain Solutions (Canada) Ltd
9213 Boul Langelier
QC H1P 3K9
Metalbird never passes on, sells or distributes your information to anyone else. If you choose to join our mailing list we will email you with product news, upcoming promotions and general information. At any time you can unsubscribe from our mailing list.
This provides general information about Metalbird as a subsidiary of Metalbird CA, LLC and the products and services they offer. The information contained in this has been prepared solely for the purpose of providing information about Metalbird and as such reserves the right to change, delete or move any of the material on the at any time without notice.
Metalbird or Metalbird CA, LLC shall not be liable to you or any third parties for any direct, indirect, special, consequential or punitive damages allegedly sustained arising out of your access to or inability to access this information. This includes viruses alleged to have been obtained from the us, your use of or reliance on any of the information or materials available regardless of the type of claim or the nature of the cause of action.
If you have any queries regarding shopping with us, please email us at
Any changes to this policy will be posted here.
DISCLAIMERS, EXCLUSIONS & LIMITATIONS
1. DISCLAIMER OF WARRANTIES. METALBIRD PROVIDES ITS WEBSITE “AS IS” AND “AS AVAILABLE” BASIS. METALBIRD DOES NOT MAKE ANY REPESENTATIONS OR WARRANTIES CONCERNING PROVISION OF WEBSITE SERVICES. METALBIRD DOES NOT REPRESENT OR WARRANT THAT IT (I) WILL PROVIDE UNINTERRUPTED SERVICE OR ACCESS, (II) WILL BE FREE OF DEFECTS, INACCURACIES, OR ERRORS, (III) WILL MEET YOUR REQUIREMENTS OR (IV) WILL OPERATE IN THE CONFIGURATION OR WITH HARDWARE OR SOFTWARE YOU USE.
2. METALBIRD MAKES NO WARRANTIES OTHER THAN THOSE MADE EXPRESSLY IN THESE TAC OR ITS RETURN POLICY AND HEREBY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION, WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY AND NON-INFRINGEMENT.
3. EXCLUSION OF DAMAGES. METALBIRD WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES THAT MAY RESULT FROM THE USE OF OUR PRODUCTS INCLUDING ECONOMIC LOSS, INJURY, ILLNESS, OR DEATH. METALBIRD WILL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, PUNITIVE, OR SPECIAL DAMAGES (INCLUDING WITHOUT LIMITATION DAMAGES RELATING TO LOST PROFITS, LOST DATA OR LOSS OF GOODWILL) ARISING OUT OF, RELATING TO, OR CONNECTED WITH THE USE OF WEBSITE, BASED ON ANY CAUSE OF ACTION, EVEN IF METALBIRD OR ANY OF ITS INDEMNIFIED PARTIES ARE ADVISED OF THE POSSIBLITY OF SUCH DAMAGES.
REPRESENTATIONS AND WARRANTIES
- BY EACH PARTY
Each party represents and warrants to the other party: (i) that it has the full power and authority to enter into and perform its obligations under these TAC, (ii) the assent to and performance by it of its obligations under these TAC do not constitute a breach of or conflict with any other agreement or arrangement by which it is bound, or any applicable laws, regulations or rules, and (iii) these TAC constitute legal, valid and binding obligations of the parties assenting to these TAC, enforceable in accordance with these terms and conditions.
COPYRIGHTS, RELEASE AND USE OF TESTIMONIALS AND PHOTOGRAPHS
The Individual acknowledges and agrees that Metalbird Canada Group Inc may use the testimonials and photographs in any manner, without restriction of any kind.
The Individual hereby releases and holds Metalbird Canada Group Inc harmless from and against all claims, suits, threats, demands, liabilities, actions and causes of action, in any way related to the testimonials and photographs or Metalbird use of the photographs.
PROMOTIONAL TERMS AND CONDITIONS
Offers only available from dates specified unless otherwise stated or while stocks last. Offers cannot be used in conjunction with any other promotional price or discount offer. All prices shown are exclusive of tax . We reserve the right to limit the quantity of any product purchased by a customer. We will meet all our legal obligations on products we sell and are happy to exchange products in alignment with our returns policy.
MINI BIRD ELIGIBILITY
Our minis are only eligible on orders consisting of two or more regular sized birds within the same transaction and are limited to one mini per order. Minis are not eligible on our plant stakes, any discounted item, bundle pack, or pack of mini birds. Minis are limited to one per order and only qualify on 2 or more full priced items.
Bundle discount will automatically be applied at checkout. Offer cannot be used in conjunction with any other promotion. Free Mini is not available with bundle deal. Please contact firstname.lastname@example.org for any further questions. Offer available at www.metalbird.ca.
Metalbird ships via Fedex:
* In-zone for a flat rate of $9.95
* Out-of-zone areas are charged to us by our carriers at a higher rate. While we try to minimise this cost for our customers, but we must pass on what we are charged. The postal code ranges below are mostly charged at $19.95, while there are remote zones marked set to $100 by default - for RED zones, please contact our customer services to see if we can get a better rate.
Refer to the Shipping & Returns page for a full list of Out-Of-Zone postal code ranges.