Items must be unused and be in their original packaging. If these conditions are not met the refund or exchange will not be processed. Refunds and exchanges will be processed within 7 days of receiving the returned item.

Please ensure you clearly note on your package the reason for return and your order number as a reference.

Once you have shipped your bird, please notify us by sending us an email on info@metalbird.ca with your tracking number so that we can closely monitor. We will be in contact once we have received your return.

The return delivery address for Metalbird is:

Supply Chain Fusion (Canada) Ltd
9213 Boul Langelier
Saint Leonard
QC H1P 3K9
Canada

Shipping

Metalbird ships via Fedex:

* In-zone for a flat rate of $9.95

* For out-of-zone areas (listed below without "*"), we ship orders at a flat rate of $19.95

* For out-of-zone areas (listed below with "*"), we ask you to call for a shipping rate

OUT OF ZONE AREAS

CANADA OUT-OF-DELIVERY-AREA SURCHARGES
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