THE GREAT MIGRATION SALE ENDS

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00HR
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SHOP SALE
DUE TO CONTINUED STRIKES ALL ORDERS ARE NOW SENT VIA UPS • SHOP BY 12PM 19th DECEMBER TO MAKE CHRISTMAS (Check Out T&C)

Returns

If you are not satisfied with your purchase please contact us at info@metalbird.ca within 14 days from the date of purchase to arrange a refund or exchange. The item must then be sent back to us within 21 days from the date of purchase. Return shipping for a refund or exchange is the responsibility of the customer but we will happily cover the cost of returning the exchanged item. 

If you would like to swap out bird(s) on your order, you will need to send the item back to our warehouse in order to process an exchange. Once we receive your item, we will be in contact to either issue a refund or exchange.

 Items must be unused and be in their original packaging. If these conditions are not met the refund or exchange will not be processed. Refunds and exchanges will be processed within 7 days of receiving the returned item. 

Please ensure you clearly note on your package the reason for return and your order number as a reference. 

Once you have shipped your bird, please notify us by sending us an email on info@metalbird.ca with your tracking number so that we can closely monitor. We will be in contact once we have received your return.

The return delivery address for Metalbird is: 

Supply Chain Fusion (Canada) Ltd
9213 Boul Langelier
Saint Leonard
QC H1P 3K9
Canada

 

Shipping

***UPDATE DUE TO CANADA POST STRIKE 10th DECEMBER 2024***

We have managed to move shipping on to UPS and still maintain our normal rates, although the out of zone surcharges vary with UPS, so these may change for rural/remote areas. Additionally, with postal load moving largely to FedEx and being overloaded, we have had to temporarily remove our FedEx Express service as we don't believe it to be reliable right now.

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Please disregard the below normal shipping options - we will return to normal servcie when Canada Post decide to!

Metalbird uses both Canada Post and Fedex to ship. Please note that we charge less than it costs us on average to ship to you.

* Canada Post: our "Standard" service, rated by Province, from $12.99 through to $19.99.

* Fedex: our expedited service, on average faster and with a high reliability of delivery in 1-3 days. This cost has increased substantially over the past 18 months, and while we try to minimise this cost for our customers, we have to pass on most of what we are charged (we still absorb some of the actual cost for you).

Fedex In-Zone charging starts from $14.99

Fedex Out-Of-Zone charging (per the postal code list below) starts from $29.99, while the zones marked in RED are set to $100 by default - for RED zones, please contact our customer services to see if we can get a better rate.

 

FEDEX OUT-OF-DELIVERY-AREA SURCHARGES
A0A1A0-A0A4Z9 E7A0A0-E7A2Z9 G5H0A0-G5H4Z9 J9Y1A0-J9Y1Z9 R6W0A0-R6W4Z9 T9W5A0-T9W5Z9
A0B1A0-A0B3Z9 E7C2A0-E7C2Z9 G5J0A0-G5J3Z9 J9Z0A0-J9Z3Z9 R7N0A0-R7N3Z9 T9X0A0-T9X3Z9
A0C1A0-A0C2Z9 E7G1A0-E7G4Z9 G5L0A0-G5L9Z9 K0A2A0-K0A3Z9 R8A0A0-R8A1Z9 V0A1A0-V0A1Z9
A0E1A0-A0E3Z9 E7H1A0-E7H2Z9 G5M0A0-G5M1Z9 K0C1A0-K0C2Z9 R8N0A0-R8N2Z9 V0B1A0-V0B2Z9
A0G1A0-A0G4Z9 E7H5A0-E7H5Z9 G5N0A0-G5N1Z9 K0E1A0-K0E1Z9 R9A0A0-R9A1Z9 V0C1A0-V0C2Z9
A0H1A0-A0H2Z9 E7J1A0-E7J2Z9 G5N5A0-G5N5Z9 K0G1A0-K0G1Z9 S0A0A0-S0A0Z9 V0E1A0-V0E1Z9
A0J1A0-A0J1Z9 E7K1A0-E7K1Z9 G5R0A0-G5R9Z9 K0J1A0-K0J2Z9 S0A1A0-S0A4Z9 V0E2A0-V0E2Z9
A0K1A0-A0K5Z9 E7M5A0-E7M5Z9 G5T0A0-G5T2Z9 K0M1A0-K0M2Z9 S0C0A0-S0C2Z9 V0E3A0-V0E3Z9
A0L1A0-A0L1Z9 E7N1A0-E7N3Z9 G5V0A0-G5V4Z9 L0A1A0-L0A1Z9 S0E0A0-S0E1Z9 V0E5A0-V0E5Z9
A0M1A0-A0M1Z9 E7V2A0-E7V2Z9 G6B0A0-G6B3Z9 L0B1A0-L0B1Z9 S0G0A0-S0G5Z9 V0G1A0-V0G2Z9
A0N1A0-A0N2Z9 E8A2A0-E8A2Z9 G6L0A0-G6L5Z9 L0C1A0-L0C1Z9 S0H0A0-S0H4Z9 V0J1A0-V0J3Z9
A0P1A0-A0P1Z9 E8B1A0-E8B2Z9 G7B5A0-G7B5Z9 N0K2A0-N0K2Z9 S0J0A0-S0J3Z9 V0K1A0-V0K2Z9
A0R1A0-A0R1Z9 E9A1A0-E9A1Z9 G7N0A0-G7N2Z9 N0L2A0-N0L2Z9 S0K0A0-S0K4Z9 V0L1A0-V0L1Z9
A1S0A0-A1S1Z9 E9B1A0-E9B1Z9 G7P0A0-G7P3Z9 P0A0A0-P0A1Z9 S0L0A0-S0L3Z9 V0M1A0-V0M1Z9
A1V0A0-A1V2Z9 E9C1A0-E9C2Z9 G8B0A0-G8B7Z9 P0B1A0-P0B1Z9 S0M0A0-S0M3Z9 V0N0A0-V0N2Z9
A1W0A0-A1W5Z9 E9E1A0-E9E2Z9 G8C0A0-G8C1Z9 P0C0A0-P0C1Z9 S0N0A0-S0N2Z9 V0N3A0-V0N3Z9
A1X0A0-A1X7Z9 E9G3A0-E9G3Z9 G8E0A0-G8E2Z9 P0E0A0-P0E2Z9 S0P0A0-S0P0Z9 V0P1A0-V0P2Z9
A1Y1A0-A1Y1Z9 G0A1A0-G0A4Z9 G8G0A0-G8G2Z9 P0G0A0-P0G2Z9 S2V1A0-S2V1Z9 V0R1A0-V0R3Z9
A2A0A0-A2A2Z9 G0B1A0-G0B1Z9 G8H0A0-G8H5Z9 P0H0A0-P0H2Z9 S4A0A0-S4A2Z9 V0S1A0-V0S1Z9
A2A9A0-A2A9Z9 G0C1A0-G0C3Z9 G8J0A0-G8J2Z9 P0J0A0-P0J0Z9 S4H0A0-S4H3Z9 V0T1A0-V0T2Z9
A2B0A0-A2B2Z9 G0E1A0-G0E2Z9 G8K0A0-G8K3Z9 P0J1A0-P0J1Z9 S9X0A0-S9X2Z9 V0V1A0-V0V1Z9
A2H0A0-A2H7Z9 G0G1A0-G0G2Z9 G8L0A0-G8L8Z9 P0J2A0-P0J2Z9 T0A0A0-T0A3Z9 V0W1A0-V0W1Z9
A2N0A0-A2N3Z9 G0H1A0-G0H1Z9 G8M0A0-G8M5Z9 P0K1A0-P0K1Z9 T0B0A0-T0B4Z9 V0X1A0-V0X2Z9
A2V0A0-A2V2Z9 G0J1A0-G0J3Z9 G8N0A0-G8N1Z9 P0L1A0-P0L2Z9 T0C0A0-T0C2Z9 V1G0A0-V1G5Z9
A2V4A0-A2V4Z9 G0K1A0-G0K1Z9 G8P0A0-G8P3Z9 P0M1A0-P0M1Z9 T0C3A0-T0C3Z9 V1H0A0-V1H2Z9
A5A0A0-A5A9Z9 G0L1A0-G0L4Z9 G9X0A0-G9X4Z9 P0M2A0-P0M2Z9 T0E0A0-T0E2Z9 V1J0A0-V1J9Z9
A8A0A0-A8A9Z9 G0M1A0-G0M2Z9 H0M0A0-H0M1Z9 P0M3A0-P0M3Z9 T0G0A0-T0G2Z9 V1K0A0-V1K1Z9
B0H1A0-B0H1Z9 G0N1A0-G0N1Z9 J0A1A0-J0A1Z9 P0N0A0-P0N1Z9* T0H0A0-T0H0Z9* V1L1A0-V1L6Z9
E0G1A0-E0G1Z9 G0P1A0-G0P1Z9 J0B1A0-J0B3Z9 P0P1A0-P0P2Z9 T0H1A0-T0H2Z9 V1L7A0-V1L9Z9*
E0L1A0-E0L1Z9 G0R1A0-G0R4Z9 J0C1A0-J0C1Z9 P0R1A0-P0R1Z9 T0H4A0-T0H4Z9 V1N0A0-V1N0Z9*
E2H7A0-E2H7Z9 G0S1A0-G0S4Z9 J0E1A0-J0E2Z9 P0S1A0-P0S1Z9 T0J0A0-T0J1Z9 V1N1A0-V1N4Z9
E3C3A0-E3C3Z9 G0T1A0-G0T2Z9 J0G1A0-J0G1Z9 P0T1A0-P0T3Z9 T0J2A0-T0J2Z9* V1R1A0-V1R4Z9
E3L4A0-E3L4Z9 G0V1A0-G0V1Z9 J0H0A0-J0H2Z9 P0V1A0-P0V3Z9 T0J3A0-T0J3Z9 V2G0A0-V2G4Z9
E3N6A0-E3N6Z9 G0W1A0-G0W3Z9 J0J0A0-J0J1Z9 P0W1A0-P0W1Z9 T0K0A0-T0K2Z9 V2G5A0-V2G9Z9
E4A1A0-E4A2Z9 G0X1A0-G0X1Z9 J0J2A0-J0J2Z9 P0X1A0-P0X1Z9 T0L0A0-T0L2Z9 V2J0A0-V2J7Z9
E4B1A0-E4B3Z9 G0X2A0-G0X2Z9 J0K2A0-J0K3Z9 P0Y0A0-P0Y2Z9 T0M0A0-T0M1W9 V8A0A0-V8A5Z9
E4C1A0-E4C4Z9 G0X3A0-G0X3Z9 J0L0A0-J0L2Z9 P5A0A0-P5A3Z9 T0M1X1-T0M2Z9 V8C0A0-V8C0Z9*
E4C6A0-E4C6Z9 G0Y1A0-G0Y1Z9 J0M1A0-J0M1Z9 P5E1A0-P5E1Z9 T0P1A0-T0P1Z9 V8C1A0-V8C2Z9
E4L1A0-E4L4Z9 G0Z1A0-G0Z1Z9 J0S0A0-J0S2Z9 P5N0A0-P5N3Z9 T0V1A0-T0V1Z9 V8C5A0-V8C5Z9
E4S4A0-E4S4Z9 G3G0A0-G3G4Z9 J0T0A0-J0T2Z9 P8T0A0-P8T0Z9 T1G0A0-T1G2Z9 V8G0A0-V8G5Z9
E4T4A0-E4T4Z9 G3H1A0-G3H3Z9* J0V0A0-J0V3Z9* P8T1A0-P8T1Z9 T1M0A0-T1M1Z9 V8J0A0-V8J4Z9
E4Z1A0-E4Z2Z9 G3J0A0-G3J2Z9 J0W0A0-J0W3Z9 P9A0A0-P9A4Z9 T1O1A0-T1O1Z9 V8K0A0-V8K2Z9
E4Z5A0-E4Z5Z9 G3J4A0-G3J4Z9 J0X0A0-J0X3Z9 P9N0A0-P9N4Z9 T1P0A0-T1P1Z9 V9G0A0-V9G2Z9
E5A1A0-E5A3Z9 G3K0A0-G3K2Z9 J0Y1A0-J0Y3Z9 R0A0A0-R0A2Z9 T1V0A0-T1V3Z9* V9J1A0-V9J1Z9
E5E1A0-E5E1Z9 G3L0A0-G3L4Z9 J0Z1A0-J0Z3Z9 R0B0A0-R0B2Z9 T4J0A0-T4J0Z9* V9K0A0-V9K2Z9
E5G1A0-E5G1Z9 G3L5A0-G3L5Z9 J1A0A0-J1A3Z9 R0C0A0-R0C3Z9 T4J1A0-T4J1Z9 X0A0A0-X0A1Z9
E5G4A0-E5G4Z9 G3Z0A0-G3Z3Z9 J1T0A0-J1T0Z9 R0E0A0-R0E2Z9 T4T0A0-T4T2Z9 X0B0A0-X0B2Z9
E5M1A0-E5M2Z9 G4A0A0-G4A1Z9 J1T1A0-J1T4Z9 R0G0A0-R0G2Z9 T7A0A0-T7A2Z9 X0C0A0-X0C0Z9
E5N1A0-E5N4Z9 G4R0A0-G4R5Z9 J5X5A0-J5X5Z9 R0H0A0-R0H1Z9 T7E0A0-T7E1Z9 X0E0A0-X0E2Z9
E5R1A0-E5R2Z9 G4S1A0-G4S2Z9 J8G0A0-J8G3Z9 R0J0A0-R0J2Z9 T7N0A0-T7N1Z9 X0G0A0-X0G0Z9
E5T1A0-E5T2Z9 G4T0A0-G4T9Z9 J8L0A0-J8L4Z9 R0K0A0-R0K2Z9 T7P0A0-T7P7Z9 X1A0A0-X1A3Z9
E5T4A0-E5T4Z9 G4V0A0-G4V3Z9 J8M1A0-J8M2Z9 R0L0A0-R0L2Z9 T7S0A0-T7S1Z9 X1O1A0-X1O1Z9
E5V1A0-E5V1Z9 G4W0A0-G4W4Z9 J8N0A0-J8N9Z9 R0M0A0-R0M2Z9 T7V0A0-T7V2Z9 Y0A1A0-Y0A1Z9
E6A1A0-E6A1Z9 G4W7A0-G4W7Z9 J9B0A0-J9B2Z9 R4H0A0-R4H1Z9 T8R0A0-T8R1Z9 Y0B1A0-Y0B1Z9
E6B1A0-E6B2Z9 G4W9A0-G4W9Z9 J9E3A0-J9E3Z9 R4J0A0-R4J2Z9 T8S0A0-T8S2Z9 Y1A0A0-Y1A7Z9
E6E1A0-E6E2Z9 G4X0A0-G4X6Z9 J9L0A0-J9L3Z9 R4K1A0-R4K1Z9 T9C0A0-T9C1Z9 Y1O1A0-Y1O1Z9
E6G1A0-E6G2Z9 G4Z0A0-G4Z3Z9 J9P0A0-J9P7Z9 R4L0A0-R4L1Z9 T9M0A0-T9M9Z9  
E6H1A0-E6H2Z9 G5A0A0-G5A3Z9 J9T0A0-J9T4Z9 R5A0A0-R5A1Z9 T9N0A0-T9N2Z9  
E6J1A0-E6J1Z9 G5B0A0-G5B2Z9 J9X0A0-J9X7Z9 R5G3A0-R5G3Z9 T9S0A0-T9S3Z9  
E6K2A0-E6K2Z9 G5C0A0-G5C3Z9 J9Y0A0-J9Y0Z9 R6M0A0-R6M2Z9 T9W0A0-T9W2Z9