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Help Center

Products

How did Metalbird start?

Who designs the birds?

Where are my Metalbirds made?

What are Metalbirds made from?

What is Corten® Steel?

What is the Art Project and how do I get involved?

How big are the birds?

How do I install a Metalbird?

Why does my Metalbird change colour?

Will my Metalbird Rust?

Can you paint them?

Will my Metalbird scare off real birds?

Will the hammering of a Metalbird into a tree harm the tree?

What is your return policy?

Shipping

How long do you take to ship?

Who do you ship with?

Do you ship internationally?

How much does shipping cost?

Can I ship to multiple addresses?

How do you ship the birds?

What if I am not home when my order arrives?

How long does it take to have my order delivered?

Tracking your shipment?

Can you ship to a PO Box?

Ordering

Can Metalbirds be sent as gifts?

Do you do custom birds?

How can I pay?

Change of Address

Can I change my order?

Do you include order information on the shipment?

Discount Codes & Gift Vouchers

Will my discount code expire?

Can I use my discount code during a promo?

Can I apply a discount code to my gift voucher purchase?

Can a gift voucher be used to pay for shipping and taxes?

How do I use my gift voucher?

Can a gift voucher be used to purchase another gift voucher?

How do I find out how much is left on my gift voucher?

Can gift vouchers be returned?

When will my gift voucher expire?

Can gift vouchers be used in conjunction with a discount code?

Can a gift voucher be used more than once?

Can more than one gift voucher be used towards a purchase?

Can I use my discount code on limited edition items?

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